LEARN MORE ABOUT GIVING HELP
Providing your time as a Peer Supporter is a meaningful way to give back to those who have served our country.
Unfortunately, 47% percent of those who show signs of PTSD and depression
By volunteering as a peer supporter, you can make a difference.
By volunteering as a peer supporter, you can make a difference.
Sound Off provides a platform where military members who would otherwise avoid mental health support can engage anonymously with peers like you who can understand their experiences.
From the perspective of the Veteran or Service Member, their interaction is completely contained within a mobile phone application. There is no waiting room, hotline to call, confirmation of status, or computer registration.
Become a part of the solution. Volunteer Today.
As a Peer Supporter, you choose how often and how many members you support.
What Your Commitment Is:
- Pledge to support at least one Veteran or Service Member through Sound Off with a frequency that works for both you and your Veteran.
- Reply to Veterans or Service Members within 24 hours after they connect with you to set up your first appointment.
- Sound Off is predicated on the anonymity of those seeking help. While it is natural that you will come to learn about the person you are supporting as you develop a relationship, we ask that you not break the model by immediately asking for personally identifying information.
- Complete the Onboarding Process.
Interested in signing up?
MAKE A DIFFERENCE - REGISTER TO GIVE HELP
Step 1
Use your camera app to scan the below QR code or go to the app store and download the app.
Step 2
Select the “I am a Clinician or Peer”
Step 3
Fill in the input fields required and create your password. Select I am registering to be a Peer Supporter
Step 5
The app will take you through a guided tour to familiarize yourself with how to get started!
the onboarding process
- Validate your identity through Stripe (You can take a picture of any official ID, such as a passport, a driver’s license, or a social security card, and it’s kept entirely confidential through Stripe and Stripe will not keep its materials. Sound Off will have no access to those documents). View Stripe’s security policy here.
- Validate your Veteran status through Id.Me. You can do this through your USAA account, through a .mil email address, through service records, or through other documentation upload. View Id.Me’s security policy here.
- Complete a peer support training. If you have already completed one, you can provide documentation and our team will make sure it’s approved. If you need to complete one, we provide a variety of options that you can check out here.
- Sound Off will run a background check on prospective Peer Supporters to ensure they are an appropriate fit for our platform and best positioned to provide effective support. We know people walk many paths and those experiences may in fact make you a better peer supporter. A criminal record is not in itself a reason not to approve someone. The information Sound Off obtains is only a part of the approval decision and is kept strictly confidential.
FAQ's
Am I expected to “stand watch” - is this 24x7?
How often am I expected to meet with users?
How are users paired with me?
On the back end of the application, only Peer Supporters who have marked themselves as “available” are visible. Users are then able to view all the available Peer Supporters’ profiles and then select the Peer Supporter that they feel is the best match.
Will the app notify me when I’m paired to an user?
Will the users have my personal information?
How many users will I work with?
This is completely up to you. After you are paired with an user, the app will automatically mark you as “unavailable”, meaning that you won’t be visible to new users. If you’d like to work with multiple users, at any time you are welcome (and encouraged) to change your status to available so that users have the opportunity to pair with you.)
Do you provide insurance?
Sound Off will at all times maintain an E&O liability insurance policy with aggregate $5 million coverage, and Sound Off will provide coverage to affiliated Clinicians and Peer Supporters of the Sponsoring Organization as additional insureds. This insurance is secondary to any insurance the Clinician maintains him/herself.
How quickly do I need to respond?
Do I have to maintain notes?
5 Tanielian, T., Jaycox, L, Schell, T., Marchall, G., Burnam, M., Eibner, C.,… Vaiana, M. (2008). Invisible Wounds of War: Psychological and Cognitive Injuries, Their Consequences, and Services to Assist Recovery. RAND Center for Military Health Policy Research. doi: 10.7249/mg720.116 Department of Veterans Affairs, Veterans Health Administration. 2018. “VA National Suicide Data Report 2005 – 2016.”
info@sound-off.com
4040 Broadway, Suite 501
- PRIVACY POLICY
- SOUND OFF INC IS A TAX EXEMPT 501C3. OUR EIN IS 46-4875047.
The appearance of U.S. Department of Defense visual information does not imply or constitute DOD endorsement.
SOUND OFF INC IS A TAX EXEMPT 501C3. OUR EIN IS 46-4875047.