Persons Seeking Help (PSH) can always call the 988 Crisis Line directly from the application.
988 direct call
The Person Seeking Help (PSH) can call 988 by utilizing their typical phone function or by using the shortcut within the app. There is a red button on the PSH’s home screen where they can connect directly with the Crisis Line.
You can reassure them that you are standing by to offer support via the chat function within the app.
Remember, if you or the PSH would like to call 988 together, you can do so via these instructions.